Last Updated: 28/01/2025

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At Lilian Nasta (referred to as "we," "our," "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information to provide our services and improve your experience with us. The types of information we may collect include:

• Personal Details: Name, email address, phone number, postal address.

• Health Information: Any health-related information you provide in relation to fitness, nutrition, or wellness services.

• Payment Information: Payment details (e.g., credit card information) for service purchases.

• Booking Details: Information regarding your booking, session preferences, and services requested.

2. How We Collect Information

We collect personal information in the following ways:

• Directly from You: When you book services, make a purchase, sign up for newsletters, or interact with us directly (e.g., via email or phone).

• Automatically: Through your use of our website, including IP addresses, browser type, and device information collected via cookies.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide the services you request (e.g., fitness, nutrition, or wellness consultations).

• To process payments and bookings.

• To communicate with you regarding services, appointments, and updates.

• To send promotional content, newsletters, or offers (with your consent).

• To improve the functionality and user experience of our website.

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in delivering our services (e.g., payment processors, email service providers).

• Legal Requirements: If required by law, we may disclose your personal information to government authorities or other entities in accordance with applicable laws.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, and alteration. This includes using encryption for sensitive data and securing our website with industry-standard security protocols.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.

7. Your Rights and Choices

You have the right to:

• Access Your Information: You may request access to the personal information we hold about you.

• Correct Your Information: If your personal information is inaccurate or incomplete, you may request corrections.

• Withdraw Consent: If you no longer wish to receive marketing communications, you can opt-out by unsubscribing from our emails or contacting us directly.

• Request Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

To exercise any of these rights, please contact us using the details below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences and provide personalized content. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

• Email: support@liliannasta.com